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Job Title : Electro-mechanical Engineer ( INMA - Dubai )
Job Location : Dubai
Job Industry : Others
Job Function : Heavy Equipment Service
Preferred Nationalities : Any
Gender : Male
Minimum Educational Qualification : Electro-mechanical Engineering
Relevant Years of Experience: : 5-8
Age : 21-45
Posted Date : 16-10-2019
Description

 Job Purpose:

Provide Mechanical & Electrical expertise & manage customer’s complaints

 

 Dimension:

·         Total number of employees: NA

·         Total number of direct reporting employees: 8

 

 

Principal Accountabilities:

1.      Provide onsite installation advice, confirmation of installation and commissioning of equipment (INMA Products.

2.      Troubleshooting, service and repairs of site & workshop job.

3.      Provide technical support to external customers at their site.

4.      Provide training to Engineers/Technicians for all INMA machines.

5.      Provide on- site training to the customers.

6.      Interact with cross function work teams such as field applications, customer support/service and marketing/sales.

7.      Communicate with customer to ensure satisfaction and implement any necessary corrective actions.

8.      Timely complete and submit all required paperwork.

9.      Providing technical support to Engineers/Technicians for commissioning, troubleshooting and servicing at customer’s site and workshop activities.

10.  Preparing service plan and service contact for annual maintenance to customer as per manufacture recommendation.

11.  Identify and propose improvements to existing electrical systems.

12.  Prepare and review engineering plans, designs and circuit diagrams for projects.

 

 Minimum Requirement

  • Electro-mechanical Engineering
  • 5-8 years overall experience in troubleshooting, repair, maintenance & commissioning of heavy equipment
  • Working knowledge of MS Office, Excel & ERP
  • Ability to test and troubleshoot mechanical & electrical faults of INMA products

 

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